Warranty Coverage:
Virtus Precision warrants our products against defects in materials and workmanship for the lifetime of the product. This warranty applies only to products manufactured by Virtus Precision and is non-transferable.
What is Covered:
- Defects in materials and workmanship under normal use and maintenance.
- Products that fail due to manufacturing defects.
What is Not Covered:
- Damage resulting from misuse, abuse, or improper handling.
- Normal wear and tear.
- Damage caused by modifications or repairs made by unauthorized personnel.
- Products not made by Virtus Precision.
Claim Process:
To make a warranty claim, the original purchaser must:
- Contact our customer service team with proof of purchase.
- Provide details of the defect or issue.
- Return the product for inspection if requested.
Remedies:
At our discretion, we will repair or replace the defective product. If a replacement is not available, we may offer a similar product or a refund.