At Virtus Precision, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied, please review our return policy below.
- Timeframe for Returns
You have 31 days from the date of purchase to initiate a return. - Condition of Items
To be eligible for a return, items must be in their original condition. This includes all packaging, manuals, and accessories. Items that show signs of use may not qualify for a full refund. - Restocking Fees
A restocking fee of 15% may apply to returned items that have been opened. - Exclusions
Certain items are non-returnable, including clearance items, used optics, and products that have been customized. - Return Process
To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with the necessary instructions. - Shipping Costs
Customers are generally responsible for return shipping costs, unless the return is due to a shipping error or defective item. - Refunds
Refunds will be processed to the original payment method. Please allow 3 to 5 business days for processing once we receive the returned item. - General Warning
Please be aware that firearms and accessories are subject to various state and federal regulations. It is your responsibility to ensure that you comply with all applicable laws in your jurisdiction.